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Free Policy Template • Remote & Hybrid Work

Remote Work Policy Template

A comprehensive remote work policy covering eligibility, approval, availability, equipment, data security, and the ADA accommodation pathway.

Remote work without a policy is a collection of individual deals — different expectations, different equipment arrangements, different assumptions about availability, all negotiated ad hoc and all indefensible when one employee’s deal looks better than another’s. The problems compound when timekeeping, injury reporting, or out-of-state tax questions arrive.

This template converts the deals into a system: eligibility criteria based on role and demonstrated performance, a formal request-and-approval process with a signed remote work agreement, availability and timekeeping expectations, equipment and data-security requirements, and explicit recognition that remote work may also arise as an ADA reasonable accommodation through the interactive process — a distinct pathway with its own rules.

Who should use this policy template

  • Employers formalizing pandemic-era remote arrangements
  • HR managers fielding remote requests with no criteria to apply
  • Growing companies hiring remote staff across city or state lines
  • Organizations needing hybrid expectations in writing

What it helps prevent

  • Remote arrangements as inconsistent one-off deals that breed grievances
  • Non-exempt remote employees working untracked, unpaid hours
  • Company data handled on unsecured personal devices
  • Remote requests that were legally accommodation requests, mishandled
  • Disputes over equipment, expenses, and availability nobody wrote down

What’s inside

  • Purpose and scope — full-time, hybrid, and emergency remote scenarios
  • Eligibility criteria — role feasibility, performance, approvals
  • Approval process with signed remote work agreement
  • Work hours, availability, and timekeeping compliance
  • Equipment, security, and confidential data requirements
  • ADA accommodation pathway through the interactive process

Before you process payroll, terminate, classify, deduct, or respond to a claim, get the decision reviewed.

Faulkner HR Solutions helps Texas employers, nonprofits, municipalities, and growing businesses fix the people systems behind recurring workplace problems. If this resource raised a risk flag, do not guess your way through the next step.

Frequently asked questions

Why does the policy treat ADA accommodation requests differently?
Because an employee who requests remote work due to a medical condition has triggered the interactive process, not the standard eligibility review — denying it via ordinary policy criteria without that process is how failure-to-accommodate claims start. The policy names the pathway so managers route it correctly.
How should timekeeping work for remote non-exempt employees?
Identically to on-site: all hours recorded, overtime approved in advance, and off-the-clock work prohibited and enforced. Remote settings are where unpaid after-hours work accumulates invisibly — until a wage claim reconstructs it from email timestamps.
What about employees who want to work from another state?
That is a tax, registration, and employment-law event, not just a preference — the other state’s payroll taxes, workers’ comp, leave laws, and posting rules can all attach. The policy’s location-approval requirement exists so those consequences get evaluated before the move.
Should remote employees sign an agreement beyond the policy?
Yes — the policy sets the rules; the individual agreement records the specifics: approved location, schedule, equipment issued, and expiration or review date. The pair gives you consistency and a clean record.
Disclaimer. This resource is provided for general employer education and planning purposes. It is not legal advice and does not create an attorney-client relationship. Employment laws, agency guidance, and local requirements may change. Employers should review the facts of each situation before acting and consult appropriate HR or legal counsel when needed.