Municipal HR Expertise — Texas Wide

Municipal HR Consulting in Texas

Compliance, workforce stability, and policy modernization designed for city governments, counties, and special districts. We help leaders improve retention, reduce risk, and strengthen service delivery to their communities.

Faulkner HR Solutions — Municipal HR Consulting
Dr. Thomas W. Faulkner, DBA, SPHR, LSSBB

Dr. Thomas W. Faulkner (DBA, SPHR, LSSBB) is the founder of Faulkner HR Solutions, a Texas-based consulting firm dedicated to municipal human resources. He specializes in policy modernization, compliance investigations, and workforce stabilization for cities, counties, and special districts across Texas. With expertise in public-sector HR and finance, Dr. Faulkner helps local governments reduce turnover, strengthen accountability, and implement practical systems that align people, processes, and policy with community needs.

Serving Texas cities, counties, and special districts — on-site & virtual.

The HR Challenges Texas Municipalities Face

Local governments operate under unique constraints—public scrutiny, statutory requirements, budget cycles, and lean teams. We build practical systems that stand up to real-world conditions.

Lean or No HR Department

Fractional or project-based support to build foundational policy, process, and documentation fast.

High Turnover in Operations

Utilities, public works, and public safety need targeted workforce strategy to stabilize staffing.

Policy & Compliance Gaps

Outdated handbooks and SOPs increase risk; we modernize and train without disrupting services.

Public Records & Accountability

Processes that respect TPIA, transparency, and confidentiality across investigations and ER matters.

Municipal HR Services Tailored to Texas

From compliance audits to workforce planning, each engagement aligns people, process, and policy with your mission.

HR Compliance & Audits

Ensure policies, payroll, and classification meet Texas and federal standards.

  • Compliance gap analysis & handbook reviews
  • FLSA/FMLA/EEO classification & risk checks
  • Council-ready audit reports & roadmaps

Policy Modernization

Update handbooks, SOPs, and workflows to reduce risk and improve clarity.

  • Workflow mapping & process improvement
  • Council packet materials & rollout plans
  • Supervisor training & acknowledgments

Investigations & ER

Independent, objective handling of sensitive workplace issues.

  • Workplace investigations (harassment, misconduct)
  • Progressive discipline & documentation support
  • Grievance processes aligned to policy

Workforce Planning & Talent

Address shortages in utilities, public works, and public safety.

  • Strategic workforce planning & pipelines
  • Recruitment process optimization
  • Employer branding & candidate experience

Training & Certification

Municipal-focused leadership and competency programs.

  • Supervisor skills & documentation
  • Competency frameworks & assessments
  • Custom certifications (CMHR-PIP™-aligned)

How We Operationalize Municipal HR in Texas

Cities operate in the open. Every improvement must stand up to public scrutiny, statutory requirements, and limited staff capacity. Below is the municipal-only playbook we use to reduce risk and make work easier for supervisors and clerks without slowing service delivery.

TPIA-Ready Records Workflow

Records must be findable, defensible, and release-ready. We build a simple chain that works with lean teams.

  • Request intake with clock start and routing rules
  • Record classification: confidential, personnel, investigatory, routine
  • Retention and disposal mapped to schedules your clerk can maintain
  • Release review checklist with redaction steps and approvals
  • Central log for deadlines, extensions, and communications

Council Packet Artifacts

Policy changes succeed when council receives clear, complete materials. We package what elected officials need to act with confidence.

  • Redline and clean policy versions with issue brief
  • Ordinance or resolution language and adoption steps
  • Fiscal and operational impact statement with risk notes
  • Rollout plan: timeline, owner, training, acknowledgments
  • Public-facing summary for website and employee portal

Supervisor Documentation Kit

Most disputes trace back to missing or inconsistent documentation. We give supervisors tools and a cadence they can follow.

  • Coaching and counseling log with objective behavior fields
  • PIP template with measurable standards and review dates
  • Witness statement and investigatory interview guides
  • Progressive discipline forms aligned to policy tiers
  • 90-day documentation rhythm with brief manager huddles

Audit Pass Criteria

We hard-wire pass conditions into daily work so audits are a by-product, not a scramble.

  • FLSA classification matrix with duty tests and citations
  • I-9 workflow with tickler and re-verification control
  • Leave tracking aligned to FMLA and local policy
  • Compensation actions with approval trail and budget tie-out
  • Access controls for personnel files and investigation folders

Union and Non-Union Nuance

Texas municipalities span meet-and-confer environments and non-union shops. We design for both without over-engineering.

  • Meet-and-confer calendar controls and notice templates
  • Complaint and grievance routing with response timelines
  • Last-chance agreement framework tied to safety-critical roles
  • Supervisor briefing cards for protected activity and retaliation
  • Data pulls that support bargaining positions without heavy lift

Change Management That Sticks

Adoption matters more than the document. We keep the lift light and visible so momentum builds rather than stalls.

  • 30-60-90 rollout cadence with two KPIs per phase
  • Short, scenario-based training for supervisors
  • Employee acknowledgments tracked in a simple register
  • Monthly compliance snapshot for council or city manager
  • Quarterly tune-ups to adjust for staffing and seasonality

Proven Results in Texas Municipalities

Evidence-based interventions that improve retention, reduce risk, and sustain performance.

Case Study

Rural City Public Works — Turnover Stabilized

  • Public Works
  • Population < 15k
  • Texas
Challenge

60% turnover in public works and inconsistent policy enforcement.

Solution

Workforce planning, policy modernization, supervisor training, and a documentation system.

Result

40% turnover reduction in 12 months; audit passed; clearer roles and accountability.

Trusted by Texas Leaders

What city and district leaders say about partnering with Faulkner HR Solutions.

Testimonial from municipal leader
Municipal Partnership

Policy clarity and stability we could stand behind.

"Thomas brought structure to our processes, coached our supervisors, and helped council understand the why behind every change."

City Administrator Texas Municipality
Testimonial from utilities superintendent
Utilities & Public Works

Turnover down, documentation up, teams aligned.

"We finally have consistent expectations and a training path that sticks. Hiring and retention improved across the board."

Utilities Superintendent Special District

How We Engage

1 Discovery & Roadmap

60–90 min discovery, current-state review, scoped outcomes, and a clear implementation plan.

2 Build & Train

Policy/process buildout, documentation, supervisor training, and change management.

3 Measure & Support

Milestones, KPIs (retention/compliance), and ongoing support or fractional HR as needed.

Frequently Asked Questions

Common questions Texas municipalities ask about HR, compliance, and workforce stability.

Do you work with small municipalities that have no dedicated HR staff?

Yes. We regularly support rural cities, utilities, and special districts with fractional or project-based HR. Services include policy development, compliance audits, investigations, and supervisor training, all scaled for lean teams with limited resources.

How can policies be modernized without disrupting daily operations?

We start by mapping existing workflows and identifying compliance gaps. Policy updates are phased in with training, employee acknowledgments, and council-ready documentation. This ensures services continue without interruption while improvements take hold.

What documentation should supervisors keep to protect the city?

Supervisors need consistent records to reduce risk. We provide coaching and counseling logs, progressive discipline templates, and performance improvement plan (PIP) forms. These tools give managers clear documentation trails that withstand audits, grievances, or litigation.

How should HR records be managed to comply with the Texas Public Information Act (TPIA)?

TPIA requires timely, transparent access to public records. We design recordkeeping workflows that log requests, classify confidential documents, and prepare release checklists. This balances transparency with confidentiality while preventing missed statutory deadlines.

What materials should go into a council packet for HR policy changes?

A strong packet includes a redlined draft, clean adoption copy, ordinance or resolution language, and a fiscal impact summary. We also prepare rollout plans and public-facing summaries so elected officials can adopt changes with clarity and confidence.

How can municipalities prepare for HR-related audits with limited staff?

We embed compliance checks into daily work, such as FLSA classification matrices, I-9 re-verification ticklers, and leave tracking aligned to FMLA. This ensures audit-ready documentation is always current without requiring additional personnel.

What HR considerations differ between union and non-union municipal employees in Texas?

Non-union municipalities need clear grievance timelines, retaliation safeguards, and supervisor training. In meet-and-confer environments, we add notice templates, bargaining data pulls, and last-chance agreements. Our frameworks handle both contexts without over-engineering.

Strengthen HR in Your Municipality

Let’s discuss how your city, county, or district can improve compliance, retention, and service delivery.

Schedule a Municipal HR Consultation