Training & Certification for HR Teams
Professional development that builds real capability, not just certificates. Training designed for HR professionals who need practical skills that work when pressure is high and stakes are real.
About the Expert
Expert: Dr. Thomas W. Faulkner, DBA, SPHR, LSSBB — HR capability architect who transforms theoretical knowledge into operational competence through practical, scenario-based training.
- Education: Doctor of Business Administration; MBA; M.S. in Leadership & Management
- Credentials: SPHR · Lean Six Sigma Black Belt
- Experience: Former municipal HR/Finance Director; 15+ years developing HR professionals for complex operational environments
- Training Specialization: Compliance management, investigation skills, policy development, change leadership, crisis response, supervisor development
- Approach: Training that works when lawyers aren't available, policies are unclear, and decisions can't wait
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Core Training Programs
Competency-based programs that turn HR from paperwork into outcomes. Certifications and workshops built for real operations in Texas and beyond.
HR Compliance Management Certification
Compliance is a system, not a binder. Translate law into daily practices that hold up in audits and in the field.
- EEOC, ADA, FMLA, FLSA + state-specific applications
- Proactive risk spotting & operational controls
- Case studies, scenarios, and applied projects
- Competency assessments + tools, templates, frameworks
Workplace Investigation Skills Development
Run investigations that are fair, fast, and defensible—from intake through findings and corrective action.
- Complaint triage, scope, evidence strategy
- Witness interviewing, bias recognition, credibility
- Documentation standards & clear report writing
- Realistic scenarios modeled on actual cases
HR Policy Development & Implementation
Write policies people can follow. Legally defensible, operationally usable, administratively sustainable.
- Legal research & stakeholder analysis
- Drafting techniques + supervisor usability testing
- Policy audits & revision strategies (3R Policy Model™)
- Templates, checklists, governance & comms plans
Change Management for HR Professionals
Plan, communicate, and sustain change. Align people, process, and policy so change sticks.
- Change planning & stakeholder mapping
- Communication strategy & leadership alignment
- Resistance patterns, readiness, sustainment metrics
- Case studies + simulation exercises
Specialized Training Areas
Deep dives for the situations that test credibility, culture, and legal exposure.
Crisis Response & Emergency HR
Respond decisively to high-stakes events while protecting people and reputation.
- Emergency protocols, legal coordination, documentation
- Crisis communications & media handling
- Tabletop exercises & decision frameworks
- Continuity planning & resource mobilization
Employee Relations & Conflict Resolution
Balance competing interests, reduce friction, and restore working trust.
- Conflict analysis, mediation & repair strategies
- De-escalation techniques & boundary setting
- Documentation requirements & defensible outcomes
- Role-play practice + case study labs
Supervisor Development & Management
Equip frontline leaders to hire, coach, and discipline with confidence.
- Hiring, performance management, progressive discipline
- Accommodation basics & legal do/don’t for supervisors
- Decision tools, scripts & documentation templates
- Practice scenarios with coaching feedback
Training Delivery Methods
Choose the format that fits your operations. Every option includes practical application.
Virtual Instructor-Led
Interactive sessions with breakouts, scenarios, and real-time feedback.
- Pre-work & post-training support
- Knowledge checks + downloadable resources
On-Site Workshops
Tailored content aligned to your industry, culture, and risk profile.
- Organizational assessment & custom build
- Follow-up support for implementation
Blended Learning
Self-paced modules + instructor-led sessions + applied projects.
- Peer collaboration & manager coaching packets
- Progress tracking & competency mapping
Self-Paced Online
On-demand modules with knowledge checks and reusable resources.
- Progress tracking & assessments
- Regulatory updates as laws evolve
Certification & Continuing Education
Formal recognition of competency with practical assessments and ongoing development.
Professional Certifications
Capstone projects & applied assessments ensure real-world capability.
- Compliance Management
- Workplace Investigations
- Policy Development
- Change Management
Continuing Education & Skill Maintenance
Stay current as laws and best practices evolve; build capability over time.
- Regulatory updates & emerging trends
- Advanced skill labs & peer forums
- 3–6 month application tracking
Peer Learning & Professional Networks
Case sharing and problem-solving with practitioners facing the same realities.
- Best-practice exchanges & discussion groups
- Collaborative projects & case clinics
Training Customization & Organizational Fit
Alignment to your industry requirements and culture so training sticks.
Industry-Specific Programs
Address the regulations and operational realities unique to your sector.
- Sector-specific examples & requirements
- Operational considerations baked into exercises
Organizational Culture Integration
Match delivery and language to your culture without losing standards.
- Communication style adaptation & value alignment
- Supervisor-focused implementation guidance
Measuring Training Effectiveness
We track competency, application, and organizational impact—not just attendance.
How We Measure ROI
Clear metrics, before/after assessments, and sustained capability building.
- Pre- and post-training competency assessments
- Application tracking with manager validation
- Outcome analysis tied to business results
- Typical skill application timeline: 3–6 months
Ready to Build Real HR Capability?
Contact us today to discuss training programs that build practical skills and professional competence for your HR team's specific challenges and objectives.
Request Training Consultation