About the Expert

Expert: Dr. Thomas W. Faulkner, DBA, SPHR, LSSBB — HR outsourcing strategist who builds scalable HR systems for growing Texas businesses, from startup to enterprise.

  • Education: Doctor of Business Administration; MBA; M.S. in Leadership & Management
  • Credentials: SPHR · Lean Six Sigma Black Belt
  • Experience: Former municipal HR/Finance Director; 15+ years providing HR outsourcing for Texas growing businesses
  • Outsourcing Specialization: Strategic HR planning, compliance management, scalable systems, performance management, employee relations, benefits administration
  • Texas Focus: Deep understanding of Texas business environment, employment law, and growth challenges

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When Growing Businesses Need Strategic HR Without the Overhead


Growing businesses face a critical HR challenge: they need sophisticated HR capabilities to manage compliance, attract talent, and support growth, but they can't justify the cost of full-time senior HR staff. Most growing companies try to handle HR internally until something goes wrong—a discrimination complaint, a wage and hour violation, or a key employee departure that could have been prevented.

HR outsourcing provides the solution: expert-level HR support that scales with your business growth. Instead of hiring expensive HR staff before you need them or waiting until problems force your hand, you get strategic HR capabilities exactly when and how you need them.

Core HR Outsourcing Services for Growing Texas Businesses

Expert HR capabilities that scale with your business growth and operational needs.

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Strategic HR Planning & Business Alignment

HR strategy that supports business objectives and scales with organizational growth.

  • Workforce planning & organizational design
  • Culture development & change management
  • Growth milestone planning & capability assessments
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Texas Employment Law Compliance

Comprehensive compliance management for federal and Texas-specific requirements.

  • Policy development & procedure implementation
  • EEOC, wage & hour, safety regulations
  • Regular compliance audits & training programs
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Employee Relations & Performance Management

Handle complex employee situations while building positive workplace culture.

  • Conflict resolution & disciplinary action support
  • Performance improvement planning & investigations
  • Manager training & goal-setting processes
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Talent Acquisition & Retention Strategy

Attract and retain talent in competitive markets with strategic recruiting and retention.

  • Job analysis & recruiting strategy development
  • Candidate assessment & onboarding design
  • Compensation analysis & engagement initiatives

Specialized HR Outsourcing Solutions


Benefits Administration and Cost Management

Benefits become critical for talent attraction and retention as businesses grow, but benefits administration complexity can overwhelm internal resources. We provide comprehensive benefits administration while controlling costs and maximizing employee value through plan design, vendor management, enrollment support, and ongoing administration. Cost management includes market analysis, plan optimization, and vendor negotiation to give growing businesses enterprise-level benefits capabilities while controlling administrative burden.

HR Technology Implementation and Management

Growing businesses need HR technology that scales with growth but lack the expertise to select, implement, and manage HR systems effectively. Our technology services provide expert guidance for system selection, implementation planning, data migration, and user training. Ongoing management includes system optimization, user support, reporting development, and upgrade planning to ensure maximum value from HR technology investments without internal IT overhead.

Organizational Development and Culture Building

Organizational culture becomes critical as businesses grow beyond founder-led operations. We help growing businesses build positive culture while maintaining operational effectiveness through values definition, behavior modeling, communication systems, and recognition programs. Organizational development includes structure design, role clarification, communication improvement, and change management to maintain entrepreneurial culture while building professional operational capabilities.

Industry-Specific HR Outsourcing Solutions

Specialized expertise for Texas businesses across key industries and operational environments.

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Technology & Professional Services

Unique HR challenges including talent competition, project-based work, and rapid scaling.

  • Technical recruiting & retention strategies
  • Equity compensation & remote work policies
  • Project team dynamics & IP protection
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Healthcare & Life Sciences

Complex regulatory requirements, professional licensing, and patient safety obligations.

  • Credentialing support & regulatory compliance
  • Clinical staff management & quality improvement
  • Interdisciplinary teams & safety culture
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Manufacturing & Industrial

Safety requirements, union considerations, and operational complexity in Texas industrial environments.

  • Safety program development & union relations
  • Shift management & skills training
  • Workforce planning & operational excellence

When to Consider HR Outsourcing

Key indicators that HR outsourcing may be the right solution for your growing business.

1

Organization Size

25-500 employees needing expert capabilities without full-time overhead.

2

Resource Utilization

Part-time or project-based HR needs that don't justify full-time positions.

3

Expertise Requirements

Need diverse expertise across multiple HR disciplines and specializations.

4

Growth Flexibility

Changing needs requiring flexible capabilities that adapt to business evolution.

Implementation Process and Service Delivery


Initial Assessment and Strategic Planning

HR outsourcing begins with comprehensive assessment of current HR capabilities, business objectives, and growth plans. We evaluate existing HR systems, identify gaps, and develop implementation plans that align with business priorities. Assessment includes HR audit, compliance review, system evaluation, and stakeholder interviews to understand current state and define future requirements that support business growth.

Transition Management and Change Support

Transitioning from internal HR to outsourced services requires careful change management to maintain operational continuity while building new service relationships. Our transition management ensures smooth implementation without business disruption through knowledge transfer, system integration, stakeholder communication, and process documentation. Change support includes employee communication, manager training, and ongoing support during the adjustment period.

Ongoing Service Delivery and Performance Management

HR outsourcing success depends on consistent service delivery, clear communication, and continuous improvement. Our service delivery model ensures growing businesses receive reliable HR support that evolves with changing needs through regular check-ins, performance reporting, and proactive issue identification. Performance management includes service level monitoring, satisfaction measurement, and continuous improvement initiatives.

Cost-Benefit Analysis and ROI


HR outsourcing typically costs 40-60% less than hiring equivalent internal HR staff while providing broader expertise and better service coverage. The cost advantage increases for growing businesses that need senior-level capabilities but can't justify full-time positions. Internal HR costs include salary, benefits, training, technology, and overhead expenses, plus hidden costs like recruitment, turnover, coverage during absences, and limited expertise in specialized areas.

Outsourcing costs are predictable and scalable, with no hidden expenses or coverage gaps. Most growing businesses see positive ROI within 6-12 months of implementation through direct cost savings, risk reduction, improved efficiency, and enhanced business performance. Long-term benefits include scalable capabilities, reduced risk exposure, improved talent management, and enhanced business performance that provides sustainable competitive advantage.

Ready to Scale Your HR Capabilities?

Contact us today for an HR assessment and see how strategic HR outsourcing can support your Texas business growth while reducing costs and risks.

Request HR Assessment