Major Metropolitan Areas HR Consulting

We deliver virtual HR consulting across Texas's largest metros—Austin, San Antonio, Houston, Dallas–Fort Worth, and Corpus Christi—focused on compliant, scalable people systems for public and private employers.

Return to Texas HR consulting

About the Expert

Expert: Dr. Thomas W. Faulkner, DBA, SPHR, LSSBB — municipal & metro-scale HR systems for cities, counties, special districts, healthcare, and enterprise teams.

  • Education: Doctor of Business Administration; MBA; M.S. in Leadership & Management
  • Credentials: SPHR · Lean Six Sigma Black Belt
  • Roles: Former municipal HR/Finance Director; advisor to small & mid-sized employers across Texas
  • Metro relevance: Master policy playbooks with city addenda, council-ready packets, TPIA workflows, and union/non-union harmonization across multi-site teams.
  • Service areas: Austin · San Antonio · Houston · Dallas–Fort Worth · Corpus Christi
  • Publications: Texas HR Compliance Guide; Knowledge Retention & Succession Planning whitepaper
  • Frameworks: MERITAS™ change model · M.I.S.F.I.T.™ structural culture diagnostic · CIVIC performance model
  • Focus Areas: Compliance readiness, job architecture, onboarding, progressive discipline, and HR tech enablement

Last updated:

Full bio · Services · Resource Library · Insights · Contact

Who We Serve in Texas’s Major Metros

Our consulting supports both public and private employers across Austin, San Antonio, Houston, Dallas–Fort Worth, and Corpus Christi. We tailor services to the realities of each sector—municipal governance, utilities, healthcare, education, and enterprise operations.

Municipal Governments

City and county HR systems must balance compliance, transparency, and political oversight. Our metro consulting for San Antonio, Austin, and Houston helps local leaders prepare policies, records practices, and council-ready documentation that withstand audits and public scrutiny.

Special Districts & Utilities

Water, wastewater, and utility districts in regions like Dallas–Fort Worth and Corpus Christi face lean staffing and high turnover. We stabilize workforces with succession planning, documentation systems, and supervisor training built for field environments.

Healthcare & Education

Hospitals, clinics, and school systems across metro hubs such as Houston and San Antonio demand strict adherence to FLSA, FMLA, and Title VII. We align policies, leave systems, and training programs to protect both staff and institutions.

Private Employers

From startups in Austin to logistics enterprises in DFW, private organizations need HR processes that scale. We deliver compliance frameworks, performance systems, and employee experience strategies designed for rapid growth.

What We Deliver for Enterprise & Public Employers

Built for multi-site teams across Austin, San Antonio, Houston, Dallas–Fort Worth, and Corpus Christi. We standardize a core HR playbook and layer city/department addenda so adoption is fast and defensible.

Policy Modernization

One master policy set plus metro/city addenda; redlined updates and council-ready memos.

  • Rollout timeline & training deck
  • Acknowledgment forms & tracker
  • Public summaries where required

Compliance Controls

Embedded, audit-ready controls that stick without extra headcount.

  • FLSA duty tests & classification matrix
  • I-9 re-verification ticklers
  • FMLA/leave logs & EEOC docs flow

Supervisor Documentation Kit

Make “do it right” the default for frontline leaders.

  • Expectation cards & coaching templates
  • Progressive discipline forms
  • Investigation intake → findings templates

Investigations Framework

Independent, defensible handling of sensitive matters.

  • Scope & evidence handling standards
  • Interview guides & findings letters
  • Last-chance & retaliation safeguards

Performance & Competency

Clarity on roles, skills, and growth across departments.

  • Role profiles & ratings rubrics
  • 30-60-90 onboarding paths
  • Training matrices by department

Records & TPIA Readiness

Transparency with confidentiality across agencies.

  • Central request register & deadlines
  • Redaction checklist & approvals
  • Retention & access guidance

How Virtual Delivery Works for Metro Teams

One cadence across cities and shifts—faster rollout, lower cost, clean audit trail.

30–60–90 Day Cadence

  • 1–30: interviews, policy/compliance scan, risk heatmap, roadmap
  • 31–60: master policy + addenda, supervisor kit, training & comms
  • 61–90: launch, acknowledgments tracker live, KPIs & support

Governance & Tooling

  • Weekly steering check-ins & decision log
  • Versioned artifacts & approvals trail
  • Secure file exchange & permissions

Shift & Multi-Site Coverage

  • Workshops across operations shifts
  • Recorded sessions & action registers
  • Most projects start within 1–2 weeks

Major Metropolitan Areas — FAQs

Do you work with municipalities and special districts in this region?

Yes. We support city governments, counties, and special districts across Austin, San Antonio, Houston, Dallas–Fort Worth, and Corpus Christi with virtual audits, policy modernization, investigations, training, and performance systems aligned to Texas requirements.

How quickly can you start?

Most projects start within 1–2 weeks. Virtual delivery enables rapid kickoff and predictable scheduling without travel costs, even across multiple cities and shifts.

How do you coordinate policy adoption across multiple cities?

We use one master policy with metro addenda, a shared training deck, and a central acknowledgment tracker. Each city receives a tailored rollout plan and council-ready materials.

What does “audit-ready by default” look like for metro teams?

Supervisors work from classification matrices, I-9 re-verification ticklers, and leave logs embedded in daily routines, so documentation stays current for internal or external audits.

Can you align union and non-union departments in the same metro?

Yes. We maintain a common base with meet-and-confer procedures, notice templates, and last-chance agreements where needed—without over-engineering non-union sites.

How do you handle TPIA requests across multiple agencies?

We implement a central request register, a redaction checklist, and deadline alerts, ensuring timely responses and consistent confidentiality across all participating cities and districts.

Need regional HR support now?

We'll scope a predictable, virtual engagement tailored to your city or district.

Schedule a consultation Back to Texas hub

Explore other regions: Coastal · West · East · Central & South · Rural