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Free Governance Tool • Who Decides What

Board / Executive Director Authority Matrix

Who decides what: decision rights, spending limits, hiring and firing authority, and the escalation path — on one page.

Most nonprofit governance crises are authority ambiguity wearing a costume. The board member who 'just checks in' with staff weekly. The ED who signed a three-year lease the board discovered in the audit. The staff member who learned that complaining to the right board member reverses any ED decision. Nobody's malicious — nobody agreed on who decides what, and every gap got filled by personality.

This matrix settles it on paper: people decisions, money decisions with actual dollar thresholds, program and external commitments — each marked board, ED, or shared, adopted by board motion so it binds. The communication rules stop board-staff end-runs in both directions, and the escalation table pre-decides what happens when someone forgets.

Who should use this governance tool

  • Executive directors navigating hands-on boards
  • Board chairs onboarding new members or a new ED
  • Founder-led organizations formalizing before or during transition
  • Consultants and funders stabilizing governance conflicts

What it helps prevent

  • Board members managing staff and staff triangulating the board
  • EDs making board-level commitments without authority
  • Spending disputes with no written thresholds
  • Founder-board standoffs that consume entire organizations
  • Staff terminations tangled in board politics

What’s inside

  • Section 1 — People Decisions
  • Section 2 — Money Decisions
  • Section 3 — Program and External Decisions
  • Section 4 — Communication Rules
  • Section 5 — Escalation Path
  • Adoption

Mission does not replace infrastructure. If the same people problem keeps coming back, the system needs to be rebuilt.

Faulkner HR Solutions helps Texas employers, nonprofits, municipalities, and growing businesses fix the people systems behind recurring workplace problems. If this resource raised a risk flag, do not guess your way through the next step.

Frequently asked questions

Can a board member ever direct a staff member?
In a well-governed nonprofit, no — the board's one employee is the ED, and requests route through them. Committee charters can provide for staff support of committee work, but supporting a committee and taking assignments from a board member are different things, and the communication rules draw exactly that line.
What spending threshold should the ED have?
High enough that the board isn't approving toner, low enough that commitments shaping the organization's future come to the board: many small-to-mid nonprofits land somewhere between $2,500 and $25,000 per unbudgeted transaction depending on budget size. The number matters less than its existence in writing.
How do staff complaints about the ED get handled?
Through a written path to the board chair, documented, with the option of an outside investigator for serious allegations. Without that path, complaints route through whichever board member is friendliest — which is triangulation, not governance, and it eventually consumes both the ED and the board.
What about the founder who's no longer ED but still runs everything?
That's the most important row you'll add. Founders with undefined authority outrank every org chart until the authority is mapped — a named role, defined decision rights, and the same escalation rules as everyone else. It's an uncomfortable conversation that's cheaper than the alternative every time.
Disclaimer. This resource is provided for general employer education and planning purposes. It is not legal advice and does not create an attorney-client relationship. Employment laws, agency guidance, and local requirements may change. Employers should review the facts of each situation before acting and consult appropriate HR or legal counsel when needed.